1. Accepted Payment Methods
We accept the following payment methods:
All transactions are securely processed through encrypted payment gateways.
2. Currency
All payments are processed in Kazakhstani tenge (KZT). If you are using an international payment method, your bank may apply currency conversion fees.
3. Payment Confirmation
Once payment is successfully completed, you will receive an order confirmation email with payment details and invoice.
4. Failed Transactions
If your payment fails, please check:
If the issue persists, contact us at info@senpai.kz.
5. Fraud Prevention
We reserve the right to cancel any order if fraudulent activity is suspected. Additional verification may be required for large transactions.
6. Refunds & Cancellations
Please refer to our Refund Policy for details on refund eligibility and processing times.
7. Contact Us
For any payment-related inquiries, please email us at info@senpai.kz.